Description
Make sure you provide the best experience to your site visitors by adding a chatbot that helps them navigate your site.
The chatbot works out-of-the-box. No need to define the bot yourself in any external service. All configuration parameters are optional but can be used to help the bot know more things about you.
Features
These are some of the features the bot can do for you:
- Categories and tags navigation: Display all posts of a certain category/tag. Answer questions about the most popular categories and tags
- Search functionality: Use the chatbot to provide advanced search functionality of the contents of your site
- Explain what your site is about and what is the best place to start reading.
- Choose the language the bot should speak to your visitors.
- Help visitors contact you: The bot is able to answer questions about the different ways to contact you and redirect them to the newsletter or contact page when needed.
Configuration
The chatbot learns how to answer the above questions by using the public endpoints in the WordPress REST API or the information you explicitly provide in the plugin configuration.
You can configure the contact information and the key content of the site (all fields are optional).
You can also configure some aspects of the chatbot widget visualization. Additional customization are possible by directly modifying the plugins CSS styles.
Premium plan
The free version is here to stay but for those that would like to:
- Create their own custom questions and/or
- Use a chatbot on their WooCommerce shop
you can install our premium expert eCommerce chatbot that comes with plenty of built-in conversations to help your visitors and sell more doing less.
And we can always create a custom bot completely designed to fit your needs. Let us know what you need for more information
Screenshots
Installation
Install and Activate the plugin through the Plugins menu in WordPress. During the activation, feel free to opt-in to get notifications and updates about the plugin development.
FAQ
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No for this free bot version. There is no registration step required in the Free plan as youll be using a generic bot able to read the specific contents of your site via the the public WordPress REST API.
You can opt-in during the plugin activation or register to the newsletter to get up-to-date information about the plugin development. -
In short, chatbots give a better experience to visitors of your site. Exactly, what you want!. We recommend you to watch this video as well:
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There is a feedback form embedded in the plugin where you can explain us what you need.
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Right now, the bot can be configured to speak Engish, Spanish and French. We can other languags on-demand.
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We have tested the chatbot in several themes and with diverse plugin configurations but it could still be the case that there are some conflicts between Xatkit and your WordPress.
You may want to try with another theme or locate the problematic plugin. Start with cache plugins that could be affecting our js and CSS files. -
Yes, for instance, the following CSS example changes the color of the widget to blue. The plugin includes in a non-minimized xatkit.css file that you can look at to find the relevant CSS classes. Note that this file is only available for documentation purposes (the plugin enqueues the min version).
.xatkit-header { background-color: blue !important; } -
Make sure you checked the setting Enable the communication with Xatkit. Remember also that the bot only shows up in your home page. You may want also to inspect the page to look for errors in the Console (if it says the server is unavailable, the error is on us and your bot should be back to life automatically once we fix it).
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Yes. You cannot though use it on a localhost environment (well, you can but the answer it will default to the content of our own xatkit site as the bot is unable to access your localhost data).
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Yes. This is possible. Please contact us.
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Yes. Xatkit supports the combination of chatbots and live chatting. Contact us for more information.
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We store information regarding the types of interactions your visitors have with the bot. All information is stored anonymously, the username is not sent to our servers. This data helps us improve the service. We do not share this data with any third-party service.
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Well be happy to answer them. Please contact us.
