Description
Kayako Messenger is effortless live chat software.
Designed for customers
A modern messaging experience
Your customers message their friends every day using messengers: now they can message your team with the same ease.
Never miss a message again
Customers can start conversations at any time, even when your team arent online. If your customer steps away and doesnt see your message, Kayako will send messages to their email, so they can continue the conversation.
When your customer goes back to your website, theyll be able to pick up the conversation there too. No need to start the conversation all over again, and no need for your customer to repeat themselves.
Proactively engage with personality
Automatically engage prospects and help customers. Targeted messages have never been so personal.
Mobile ready
More visitors are choosing to visit websites through their mobile device. Kayako Messenger is mobile web ready.
Built for your team
A modern agent experience
Kayako is so beautiful, simple, and effortless that youll fall in love with it.
Put everything in one place
Connect your support email and social inboxes to Kayako. Unify customer conversations across channels and work smarter.
See your customers activity at a glance
Use apps and integrations to log page views, orders, shipping history, and Help Center searches, or capture events from your own product, app, or service and see it all in real-time during conversations.
Be more productive
Automate manual elements, use canned responses and macros to blast through your live chat conversations.
Testimonials
With Kayako Messenger, weve seen an immediate 17% increase in customer satisfaction.
This is the easiest and most efficient customer support tool that weve ever seen and highly customizable.
Our team relies on Kayako Messenger to effortlessly support customers over live chat. Finally, a real-time messaging experience that works for our business.
Were using Kayako Messenger to reply to our customers quickly and easilyWeve reduced our average reply time by 60%.
Screenshots
Installation
You will need a Kayako account: Create one for free here!.
Install Kayako Messenger in three easy steps:
- Install from the WordPress plugin directory and activate the plugin
- Under Settings, click on Kayako Messenger
- Visit your Kayako admin section, customize your Kayako Messenger and paste the embed code into the code box in WordPress.
Tada! Youll now be able to receive live chats from customers on your WordPress site.
Go further
If your visitors log in to WordPress, you can enable identity verification so their name and email address is automatically passed to Kayako when they start a conversation. Youll need to grab the identity verification token from your Kayako admin section and paste it into the Kayako Messenger settings in WordPress.
FAQ
-
You will need a Kayako account: Create one for free here!.
Install Kayako Messenger in three easy steps:
- Install from the WordPress plugin directory and activate the plugin
- Under Settings, click on Kayako Messenger
- Visit your Kayako admin section, customize your Kayako Messenger and paste the embed code into the code box in WordPress.
Tada! Youll now be able to receive live chats from customers on your WordPress site.
Go further
If your visitors log in to WordPress, you can enable identity verification so their name and email address is automatically passed to Kayako when they start a conversation. Youll need to grab the identity verification token from your Kayako admin section and paste it into the Kayako Messenger settings in WordPress.
